Privacy Policy

Your data is yours. 42HQ does not own your data. This policy explains how we collect, use, and protect your information.

Last updated: October 3, 2025
Overview
What you need to know about our privacy practices

This Privacy Policy explains what information 42HQ Inc ("42HQ " or "we") collect about you and why, what we may do with that information and how we handle your Content when you use 42HQ Applications, App, Software, Services, and Websites (collectively referred to as "42HQ app" or "Service").

Your Data is Yours

42HQ does not own your data

Private by Default

All data is private unless you choose

Permanent Deletion

Deleted data is permanently removed

Information We Collect
Types of data we collect and how we collect it

Information You Give Us

When you create your 42HQ account, we'll ask for personal information needed to prevent fraud, spam, and abuse:

  • Name, email address, and telephone number
  • Account credentials and authentication data
  • Information to ensure security of your account
  • Billing and payment information

Information from Your Use of Our Services

We collect information about the services that you use and how you use them:

  • Device Information: Hardware model, OS version, unique device identifiers, mobile network information
  • Log Information: Service usage details, search queries, IP address, device events, crashes, system activity
  • Location Information: WiFi and IP addresses to protect against suspicious activity in unrecognized locations
  • Cookies: Browser identification and activities for personalization and security

Content You Send and Receive

  • Documents and files: Various file types you upload (42HQ does not look into this content)
  • Previews: Generated versions at different resolutions and formats
  • Metadata: File name, type, size, creation and modified dates
  • Financial data: Connected through Plaid Inc. for accounting services
How We Use Your Information
The purposes for which we process your data

Providing the 42HQ Service

  • Authenticate users and provide account access
  • Process financial data and accounting services
  • Connect to financial institutions via Plaid
  • Generate reports and analytics

Communication

  • Solve problems and respond to requests
  • Send service and administrative emails
  • Inform about service changes and new features
  • Provide customer support

Understanding and Improving Products

  • Review aggregated and anonymized usage data
  • Learn from users to improve the product
  • Develop new features and capabilities
  • Optimize platform performance

Security and Fraud Prevention

  • Keep 42HQ secure and prevent abuse
  • Investigate and prevent fraud
  • Protect against unauthorized access
  • Ensure platform integrity
Third Party Services
How we work with financial institutions and service providers

Financial Data Integration

42HQ uses Plaid Inc. to gather your data from financial institutions. By using our service, you grant 42HQ and Plaid the right to access and transmit your personal and financial information from relevant financial institutions.

Your personal and financial information is transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy. This enables us to provide accurate financial data and accounting management services as instructed by you.

Data Sharing and Disclosure
When and how we share your information

42HQ may share information in the following circumstances:

Legal Compliance and Protection

We may disclose your information if required to comply with law, regulation, or valid legal process. We will provide advance notice when possible, unless prohibited by court order. We may also disclose information to prevent imminent harm, address fraud, security issues, or protect our rights.

Third Parties and Agents

We may employ third party companies to process personal information under contractual promises of confidentiality, including security consultants, email vendors, hosting providers, payment processors, and marketing vendors.

Business Transfers

In the event of a merger, acquisition, bankruptcy, or similar transaction, information may be transferred as part of that proceeding.

Aggregated Data

We may share aggregated or non-personally identifiable information with partners for business or research purposes.

Data Security
How we protect your information

42HQ takes reasonable steps to protect information from loss, misuse, and unauthorized access or disclosure. We follow generally accepted standards to protect personal data submitted to us.

Encryption Standards

  • 256-bit AES encryption for all documents
  • SSL encryption for all web traffic
  • Encrypted communication between apps and servers
  • Data encrypted on device, in transit, and on servers

Access Controls

  • Generally accepted security standards
  • Limited employee access to data
  • Secure data center storage
  • Regular security monitoring

Important Notice

No electronic transmission or digital storage mechanism is ever fully secure or error-free. Emails and notifications we send are not encrypted.

Your Privacy Rights
Control over your personal information

When you use 42HQ , you have control over your privacy and content visibility:

Account Management

  • Deactivate account: Email support@42hq.in to disable access and permanently delete content
  • Delete content: Remove any content you've uploaded - access removed for you and others
  • Control visibility: Choose how your content is visible to others
  • Access settings: Modify your account preferences and privacy settings

Data Deletion Policy

When you delete content, it's removed for you and others you've shared it with. However, if someone copies your content to their account, that copy remains accessible to them. Deleted data may remain on our servers for up to 30 days before permanent deletion.

Data Export: We currently do not have an option for export of your data. Such features may be released in the future.

Cookies and Tracking
How we use cookies and similar technologies

We use cookies and similar technologies to collect and store information when you visit 42HQ . Cookies help personalize your experience, assist in service usage, and improve our offerings.

Essential Cookies

Required for authentication and basic functionality

Always Active

Analytics Cookies

Help us monitor 42HQ usage and improve offerings

Optional

Preference Cookies

Personalize content and save your settings

Optional

Note: You can change your browser settings to reject cookies, but certain 42HQ features may not work properly and you may have a degraded experience.

Data Retention
How long we keep your information

We retain your information only as long as necessary to provide our services and comply with legal obligations.

Account DataDuration of account + 30 days
Financial DataAs required for accounting services
Deleted ContentUp to 30 days before permanent deletion
Usage Analytics2 years (aggregated and anonymized)
International Data Transfers
How we handle cross-border data transfers

42HQ is based in the United States. By using our services, you consent to the processing and transfer of information in and to the U.S. and other countries for processing purposes.

Data Protection Measures:

  • Data encrypted on device, during transit, and on servers
  • Resistance to surveillance to the maximum extent permitted by law
  • Advance notice provided when possible for governmental requests
  • Compliance with applicable privacy regulations

Important Notice

While in transit or stored in our datacenter, your data may be subject to surveillance by government authorities without our cooperation, as permitted by applicable laws.

Children's Information
Protection of minors' privacy

We are committed to protecting the privacy of children. 42HQ is not designed for or directed at children under 18. If you learn that a minor child has provided us with personal information without parental/guardian consent, please contact us.

Parents/guardians of minors are allowed to save personally identifiable data related to their children.

Contact Us
Questions about this privacy policy

If you have questions about this Privacy Policy or feel that we are not abiding by its terms, please contact us:

Privacy Inquiries

privacy@42hq.in

General Support

support@42hq.in

Policy Updates
How we handle changes to this policy

We may update this privacy policy from time to time. If we do, we will post any changes on this page. If you continue to use 42HQ after those changes are in effect, you agree to the updated policy.

If the changes are substantial, we may provide more prominent notice or seek your consent to the new policy.

Effective Date: This Privacy Policy is effective as of October 3, 2025 and will remain in effect except with respect to any changes in its provisions in the future.